Where do I find my Login and Password?
What happens if I need to change my order?
How do I check the status of my award order?
Who do I contact if I have received my award and have a problem?
Once I place my order, how soon can I expect to receive my award?
Can I purchase an award from the program?
Can I choose multiple awards from the different selections available?
How long is the award warranty?
How do I return my award?
All returns require a Return Authorization which can be obtained from our Customer Service Department. Customer Service can be reached during normal business hours of 8:00am - 6:00pm Eastern Standard Time at (800)441-2895. You may also email your request to stars@csigifts.com.
A return authorization form is available for download here.
RA Form Download.
|