Where do I find my Login and Password?

What happens if I need to change my order?

How do I check the status of my award order?


You can simply log back in to www.myawardorder.com at any time after you have placed your order. Use the same login and password and you will be automatically directed to the order status screen. If you see any problems or changes needed, please contact our Customer Service Department. Customer Service can be reached during normal business hours of 8:00am - 6:00pm Eastern Standard Time at (800)441-2895. You may also email your request to stars@csigifts.com.

Who do I contact if I have received my award and have a problem?

Once I place my order, how soon can I expect to receive my award?

Can I purchase an award from the program?

Can I choose multiple awards from the different selections available?

How long is the award warranty?

How do I return my award?