Where do I find my Login and Password?

What happens if I need to change my order?

How do I check the status of my award order?

Who do I contact if I have received my award and have a problem?

Once I place my order, how soon can I expect to receive my award?

Can I purchase an award from the program?

Can I choose multiple awards from the different selections available?

How long is the award warranty?


All awards are guaranteed from manufacturer defects for a minimum of one year from your anniversary date. Many awards offered carry multiple or lifetime warranties. For specific product warranty information, please contact our Customer Service Department. Customer Service can be reached during normal business hours of 8:00am - 6:00pm Eastern Standard Time at (800)441-2895. You may also email your request to stars@csigifts.com.

How do I return my award?